Seriously, the proper reply is Keep Looking! I have the same question It’s worth a thousand words. I have not used it for some time but now when I try to use it I get a message no dongle attached I have restarted my computer several times and still it will not work. The Customizing Software has been around for a decade, so, of course, is outdated and cumbersome. It tried to open but it couldn’t read the hasp info. Oct 08, Sewing Machines.

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Answer questions, earn points and help others Answer questions. My husband, who is very computer savvy, has it in his new computer and preferrs XP.

Eongle, I have to report the same attitude.

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It’s just too expensive and I have other software that I use more often. There is an update for dongles and windows 7. They no longer provide support to 4D.

Reinsert the 3D Embroidery system dongle. Posted on Dec 25, They are catering to our personal needs. I wouldn’t have upgraded to another Pfaff software.

Software Help & Updates

I have not used it for some time but now when I try to use it I get a message no dongle attached I have restarted my computer several times and still it will not work. I was not able to find anyone to help me.


I followed your directions I almost couldn’t find where to get the dongle driver upgrade and low and behold my 4D is now up and running. And yet, I am still unable to register; has anyone had such a problem and how did you fix it.

I have been told they are no longer making my machine dlngle the dongle. Click the Run button if prompted and follow the remaining prompts. I have a Designer SE. Collette and CarlBatten Replied on September 28, Had the same problem with my software and had to download the driver for the dongle from the Viking website.

Click “Add” to insert your video. I thought there would be some kind of upgrade for the D1 but apparently not. Good luck and let me know if this helps.

Can’t find dongle for 4d embroidery. what do I do now?

I was able to embrojdery the software to work as far as pulling ip a design into it or creating a design but i could never get the software for the reader writer to work and without that everything i had purchased to that point was useless. You can follow the question or vote as helpful, but you cannot reply to this thread. I seriously doubt your embroidedy will work with Win10 since my 6D doesn’t work. Hope it works for you. There is supposed to be a way to make the other software compatible with Vista too, but I don’t know about it.


You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service dognle.

I have the 4D software, it is compatible with Vista. How satisfied are you with this reply? They do not stand behind ejbroidery product.

I don’t understand the dongle stuff.

Went on Viking site and sent off an e-mail to their software support folks who replied that I should download and reinstall a driver for the dongle and gave me the path to it on their site.

That upgrade takes a dmbroidery, but the steps provided on Microsoft’s site, were easy to follow.

Is W 10 going to run that software satisfactorily? May 25, Husqvarna Designer I. SaraBertsch Replied on October 23,