News Blog Facebook Twitter Newsletter. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Share Facebook Twitter Pinterest. But if your mouse is a wire mouse, the mouse is broken. Can you send me the driver? Unfortunately, we do not offer global warranty on our products. I need a service manual to check for potential problems, so can repair it ourselves.

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You are downloading trial software. Sold Out This product is currently out of stock.

If you are inexperienced with updating Genius device drivers manually, we highly recommend downloading the Genius NetScroll Wireless Driver Utility. If it is the same result on different USB ports, the mouse is broken, nehscroll customer support for assistance.

Solvusoft: Microsoft Gold Certified Company

Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? Netscroll mouuse a plug-n-play device, no driver is required.

Can you send me the driver? Order now, only 0 left in stock!

Genius Product Support – NetScroll T

Check if your laptop recognizes the mouse or not in the Device Manager. As a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft.


Genius NetScroll Wireless drivers are tiny programs that enable your Wireless Mouse hardware to communicate with your operating system software. S so that means no driver is required always check that package contents. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.

Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. Is there anything I can do?

Net Scroll says Genius quality and is designed to meet your needs. Service Center Locator Click Here. I need a service manual to check for potential problems, so can repair it ourselves. Is there a driver available for me to use for Netscroll neetscroll Windows 7? Share Facebook Twitter Pinterest.

However, it cannot be turned on anymore. What is System Requirement for SmartGenius? Would you like to tell us about a lower price? If you want to report an intellectual property right violation of this product, please click here. The mouse is 2.


Exclusive Price This is exclusive price for our esteemed customer. The mouse is not detected. Unfortunately, we do not offer global warranty on our mosue. To achieve a Gold competency level, Jetscroll goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value.

With a dpi optical sensor that has triple the accuracy compared to a standard optical mouse the plug and play USB interface enhances your working efficiency.

If the problem is still the same, contact our customer support for assistance. You can log in into your Amazon account and generate a Amazon return label.

How do I solve this problem? Furthermore, wireleds the wrong Genius drivers can make these problems even worse.

Mouse will stop working when moving or the cursor jumps randomly for no reason. Product information Technical Details. Mouse 30 Items found.