Click Connect a new printer. Windows contains built-in printer drivers for many types of printers. HP supports USB cables less than 3 m 9 ft 10 in in length. Please try again shortly. Provides basic printer functionality.

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If h; need to change the operating system, click Changeselect your version, and then click Change. Wireless or wired network connection Windows 10, 8 Install the built-in print driver over a network connection with Windows 10 or Windows 8.

HP Printers – HP Printer Assistant Opens the ‘Printer Setup & Software’ Window

See your browser’s documentation for specific instructions. Modify your browser’s settings to allow Javascript to execute. Objects such as refrigerators or metal bookcases can interfere with wireless signals.

Uninstall any HP printer software Uninstall the HP print driver and software before reinstalling the latest driver. How does HP install software and gather data?

Please try again shortly. Use the control panel menu to type an IP address that is e330 for use on your local area network. See your browser’s documentation for specific instructions. If you connect the printer USB cable to the computer instead of setting up the connection with the HP driver, in most cases Windows automatically detects the printer and installs a ‘built-in’ driver for basic functionality.


If the operating system in your computer changes or the HP Recovery partion is removed, then HP Recovery Manager is also removed and the steps in this document will not work.

HP PCs – Using Recovery Manager to Restore Software and Drivers (Windows 10)

To confirm, contact your company’s IT department or your local IT service. If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them.

See your browser’s documentation for specific instructions. This instal requires Javascript. Scan a document if supported Scan a document to make sure the scanner is working.

Try these tips and procedures to help troubleshoot and avoid USB connectivity issues. Remove any plug or protective cover from the Ethernet port on the rear of the printer. Place it close to the computer during the installation.

Asia Pacific and Oceania. Many routers operate in both 2. Examine the Ethernet cable attached to the rear of the printer to make sure that it is not a phone cable Ethernet cables and phone cables look similar but are different sizes.


If you cannot printcontinue to the frequently asked questions for help. Search Windows for ‘ devices ‘, and then click the Devices and Printers control panel setting in the results.

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Maximum character limit is This issue occurs under the following conditions:. From the Desktop, open the document or image. List of applications to reinstall. Unstall firewall software might prevent the printer from accessing the computer. View the ink level indicators on the control panel, if available. Move the printer and router closer together: Continue to the frequently asked questions in this document for more information.

If the print job fails, go to Installing and Using the Windows Built-in Print Driver for additional information on installing and using this driver, and to troubleshoot setup issues. How does HP install software and gather data? Open Menu Close Menu Apple.